legal

Acceptance of Terms

By accessing and using the SOFAi Discord server and services (collectively, the “Services”), you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our Services.

Description of Services

SOFAi provides a collaborative platform for users to learn about technology and AI, engage constructively in community discussions, and receive support through our Discord server.

User Conduct
By using our Services, you agree to:

Lawful Use: Comply with all applicable laws and regulations, including Canadian law.
Respectful Communication: Treat all community members with respect. Harassment, hate speech, spamming, and any form of abusive behavior are prohibited.
Content Sharing: Ensure that any content you share does not infringe on intellectual property rights or contain illegal material.
No Unauthorized Access: Refrain from attempting to gain unauthorized access to any part of the Services or systems.

Content Ownership and License

Your Content

Ownership: You retain ownership of all content you submit or post.

License: By posting content, you grant SOFAi a non-exclusive, royalty-free license to use, reproduce, and display such content within the Services for the purpose of operating and promoting the community.

SOFAi Content

All materials provided by SOFAi, including but not limited to text, graphics, and code, are owned by us or our licensors and are protected by intellectual property laws.

Privacy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Disclaimers

No Professional Advice: The support and information provided through our Services are intended for collaborative learning and informational purposes only and should not be considered professional advice.

Service Availability: We strive to keep the Services accessible but do not guarantee uninterrupted or error-free operation.

Limitation of Liability: To the fullest extent permitted by law, SOFAi shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, arising out of your use of the Services.

Indemnification: You agree to indemnify and hold harmless SOFAi, its affiliates, and staff from any claims, liabilities, damages, or expenses arising from your use of the Services or violation of these Terms.

Modifications to the Terms: We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting. Your continued use of the Services after changes are posted constitutes your acceptance of the new Terms.

Termination: We may suspend or terminate your access to the Services at our sole discretion, without prior notice, for any reason, including violation of these Terms.

Governing Law: These Terms are governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

If you have any questions about these Terms, please contact us at:

Email: support@sofai.net

Introduction

Welcome to SOFAi (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord server and services (collectively, the “Services”).

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy and in compliance with Canadian law.

Information We Collect

Discord Username: When you join our Discord server, we collect your Discord username to identify you within the community.

Communication Content: Any messages, support tickets, or other communications you send within our Services.

Usage Data: We may collect information on how the Services are accessed and used, such as timestamps and interaction logs.

How We Use Your Information

Provide and Maintain Services: Facilitate your participation in our community and provide support.
Improve User Experience: Understand how users interact with our Services to enhance functionality.
Communication: Respond to your inquiries, support tickets, and requests.

Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Communication logs from the ticket system are stored to improve support services but can be deleted upon request.

Your Rights

Access and Correction: You have the right to access and correct any personal information we hold about you. You can do this by contacting us directly.

Right to Be Forgotten: You may request the deletion of your personal data at any time. To do so, please contact us, and we will respond to your request in a timely manner.

Disclosure and Security of Your Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information if required to do so by law or in response to valid requests by public authorities.
We implement reasonable security measures to protect your personal information. However, please be aware that no method of electronic storage or transmission over the Internet is 100% secure.

Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we become aware of such data, we will take steps to remove it.

International Users

If you are accessing our Services from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada, where our servers are located.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy, please contact us at:

Email: support@sofai.net